FAQ
Frequently Asked Questions
Allgemein
Welche Widerrufsmöglichkeiten habe ich?
Wenn du mit deinem Kauf nicht zufrieden bist, hast du immer die Möglichkeit, deinen Kauf innerhalb von 14 Tagen nach Erhalt zu widerrufen. Für den Widerruf wende dich bitte innerhalb von 14 Tagen nach Erhalt des Produkts an die folgende E-Mail-Adresse: info@yohann.com.
Produkte, die in die Schweiz und nach Liechtenstein geliefert wurden, müssen in unser Schweizer Lager zurückgeschickt werden. Produkte, die in ein anderes Land geliefert wurden, müssen in unser deutsches Lager zurückgeschickt werden.
Sobald wir das Produkt in unversehrtem Zustand wieder in unserem Lager zurückerhalten haben, erstatten wir dir den vollen Preis.
Weitere Informationen findest du in unserer Widerrufsbelehrung.
Ich bin ausserhalb der EU. Muss ich Steuern oder Zollgebühren bei der Einfuhr zahlen?
Schweiz und Liechtenstein
Sendungen in die Schweiz oder nach Lichtenstein werden direkt von unserm Lager in der Schweiz verschickt. Angezeigte Preise sind inklusive Mehrwertsteuer. Es fallen keine weiteren Kosten an.
Andere Länder
Wenn du dein Produkt in ein Land außerhalb der Europäischen Gemeinschaft versenden lässt, zahlst du keine Mehrwertsteuern in Deutschland oder der EU. Der Preis, den du siehst und zahlst, beinhaltet 0% Steuern.
Abhängig vom Zielland können beim Import Steuern oder Abgaben anfallen. In diesem Fall entsprechen die Steuern meist der Mehrwertsteuer deines Landes oder Staates.
USA
Lieferungen in die USA unter dem Wert von 800 USD lösen keine Einfuhrzölle und Steuern aus. Bitte besuche cbp.gov für Informationen zum Import in die USA.
Wenn du mehrere Artikel mit einem Gesamtwert von über 800 USD bestellen möchtest, erwäge mehrere Bestellungen aufzugeben.
Übrige Länder
Bitte überprüfe die individuellen Freigrenzen deines Landes auf Steuer- und Zollabgaben bei der Einfuhr. Wenn du mehrere Artikel mit einem Gesamtwert, der über dieser Freigrenze liegt, bestellen möchtest, erwäge mehrere Bestellungen aufzugeben.
Du kannst eine Schätzung der Steuern oder Abgaben unter simplyduty.com unter Verwendung des HS-Codes 8473.30.000 erhalten.
iPad Pro Stand with Apple Pencil Holder
Does Yohann iPad Pro stand also work for iPads with a fixed protective case?
Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, many cases on the market vary in thickness and shape, and it is impossible to make a YOHANN iPad stand that fits all. Additionally, we think the iPad is a beauty in design and material itself and should not be covered by a cheap-looking protective case. We recommend a loose sleeve like the Apple Leather Sleeve to protect your iPad when traveling.
Does your iPad Pro stands also work for tablets of other brands?
Yohann iPad Pro stands are made for Apple iPad Pros. We do not know if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.
For which iPad Pro and Apple Pencil models is your stand designed for?
The Stands work for the following iPad models:
Large
iPad Pro
12.9-inch 2021
12.9-inch 2020
12.9-inch 2018
12.9-inch 2017
12.9-inch 2015
Normal
Pad Pro
11.0-inch 2021
11.0-inch 2020
11.0-inch 2018
10.5-inch 2017
9.7-inch 2016
iPad
9th gen 2021
8th gen 2020
7th gen 2019
6th gen 2018
5th gen 2017
iPad Air
4th gen 2020
3rd gen 2019
iPad Air 2 2014
iPad Air 2013
All iPad Pro Stands with Apple Pencil Holder work for the Apple Pencil of 1st gen 2015 and 2nd gen 2018.
Please also see section “which size fits your iPad?” above the “add to cart” button.
iPad Stand
For which iPad models is your stand designed for?
The normal-sized iPad Stand works with the following iPad models:
iPad Pro
11.0-inch 2020
11.0-inch 2018
10.5-inch 2017
9.7-inch 2016
iPad
9th gen 2021
8th gen 2020
7th gen 2019
6th gen 2018
5th gen 2017
iPad Air
4th gen 2020
3rd gen 2019
1st gen 2013
The mini iPad Stand works with the following iPad Mini models:
iPad mini
6th gen 2021
5th gen 2019
mini 4 2015
mini 3 2014
mini 2 2013
mini 2012
Does Yohann iPad stand also work for iPads with a fixed protective case?
Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, many cases on the market vary in thickness and shape, and it is impossible to make a YOHANN iPad stand that fits all. Additionally, we think the iPad is a beauty in design and material itself and should not be covered by a cheap-looking protective case. We recommend a loose sleeve like the Apple Leather Sleeve to protect your iPad when traveling.
Do the iPad stands also work for tablets of other brands?
Yohann iPad stands are made for Apple iPads. We can’t tell, if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.
Which iPad model do I have? How can I Identify my iPad?
You can identify your iPad model on the following support page of Apple: https://support.apple.com/en-us/HT201471
iPhone and Apple Watch Charging Stand
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product
Will it work with my iPhone case?
It is designed to fit all iPhone cases up to 2mm thickness.
Which devices is the Yohann iPhone and Apple Watch Charging stand designed for?
iPhone: It works for any iPhone since iPhone 5.
Apple Watch: It works for any Apple Watch since the first generation, except for Apple Watch Ultra
AirPods: AirPods and AirPods Pro
Apple Lightning cable: USB and USB-C
Apple Watch charging cable: USB and USB-C
iPhone Charging Stand
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product
Will it work with my iPhone case?
It is designed to fit all iPhone cases up to 2mm thickness.
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product.
Which devices is Yohann iPhone charging stand made for?
iPhone: It works for any iPhone since iPhone 5.
AirPods: AirPods and AirPods Pro
Apple Lightning cable: USB and USB-C
MacBook and MacBook Pro Stand
By how much does the stand lift the screen of Macbook / MacBook Pro from the surface of the desk?
Depending on your MacBook model, the top of your screen will be positioned approximately at the following heights above the desktop:
Is the Yohann stand for Macbook the right choice for me?
Yohann MacBook Pro and MacBook stand is a carefully crafted little piece of furniture for your Mac laptop. If you work long hours on your MacBook and appreciate distinctive design and a clean workspace, it will definitely be a good choice for both your health and your eyes.
Is the Yohann MacBook Stand stable?
Yohann stand is specially designed to support your MacBook sturdily and securely. You could even type on the keyboard and use the trackpad. However, our MacBook Stand is primarily designed for use with a separate keyboard and mouse, to keep your back and neck in the ideal posture. The fusion of elegance and stability is a primary principle of our product design. The stand is optically reduced and slender and provides minimalist beauty and sturdiness at the same time.
For which MacBook / MacBook Pro models is your stand designed for?
It is designed for fit all post-2012 Unibody Aluminium MacBook models (MacBook, MacBook Air and MacBook Pro) with a screen size of 11 – 16 inches. It works also perfectly for the lately released models of MacBooks Pro 2021.