FAQ
Frequently Asked Questions
Allgemein
Welche Widerrufsmöglichkeiten habe ich?
Wenn du mit deinem Kauf nicht zufrieden bist, hast du immer die Möglichkeit, deinen Kauf innerhalb von 14 Tagen nach Erhalt zu widerrufen. Für den Widerruf wende dich bitte innerhalb von 14 Tagen nach Erhalt des Produkts an die folgende E-Mail-Adresse: info@yohann.com.
Produkte, die in die Schweiz und nach Liechtenstein geliefert wurden, müssen in unser Schweizer Lager zurückgeschickt werden. Produkte, die in ein anderes Land geliefert wurden, müssen in unser deutsches Lager zurückgeschickt werden.
Sobald wir das Produkt in unversehrtem Zustand wieder in unserem Lager zurückerhalten haben, erstatten wir dir den vollen Preis.
Weitere Informationen findest du in unserer Widerrufsbelehrung.
Ich bin ausserhalb der EU. Muss ich Steuern oder Zollgebühren bei der Einfuhr zahlen?
Schweiz und Liechtenstein
Sendungen in die Schweiz oder nach Lichtenstein werden direkt von unserm Lager in der Schweiz verschickt. Angezeigte Preise sind inklusive Mehrwertsteuer. Es fallen keine weiteren Kosten an.
Andere Länder
Wenn du dein Produkt in ein Land außerhalb der Europäischen Gemeinschaft versenden lässt, zahlst du keine Mehrwertsteuern in Deutschland oder der EU. Der Preis, den du siehst und zahlst, beinhaltet 0% Steuern.
Abhängig vom Zielland können beim Import Steuern oder Abgaben anfallen. In diesem Fall entsprechen die Steuern meist der Mehrwertsteuer deines Landes oder Staates.
USA
Lieferungen in die USA unter dem Wert von 800 USD lösen keine Einfuhrzölle und Steuern aus. Bitte besuche cbp.gov für Informationen zum Import in die USA.
Wenn du mehrere Artikel mit einem Gesamtwert von über 800 USD bestellen möchtest, erwäge mehrere Bestellungen aufzugeben.
Übrige Länder
Bitte überprüfe die individuellen Freigrenzen deines Landes auf Steuer- und Zollabgaben bei der Einfuhr. Wenn du mehrere Artikel mit einem Gesamtwert, der über dieser Freigrenze liegt, bestellen möchtest, erwäge mehrere Bestellungen aufzugeben.
Du kannst eine Schätzung der Steuern oder Abgaben unter simplyduty.com unter Verwendung des HS-Codes 8473.30.000 erhalten.
iPad Pro Stand with Apple Pencil Holder
Does Yohann iPad Pro stand also work for iPads with a fixed protective case?
Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, there are many cases on the market that vary in thickness and shape and it is not possible to make a YOHANN iPad Pro stand that fits all. Additionally we think the iPad Pro is a beauty in design and material itself and should not be covered by a cheap looking protective case. To protect your iPad Pro when travelling, we recommend a sleeve like the Apple Leather Sleeve.
Does your iPad Pro stands also work for tablets of other brands?
Yohann iPad Pro stands are made for Apple iPad Pros. We do not know if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.
For which iPad Pro and Apple Pencil models is your stand designed for?
Our iPad Pro Stand – Large works with the following iPad Pro and Apple Pencil models: iPad Pro 12.9 1st, 2nd, 3rd and 4th generation (2020) and Apple Pencil 1st and 2nd generation.
Our iPad Pro Stand – Normal works with the following iPad and Apple Pencil models: iPad Pro 9.7-inch, 10.5-inch and 11.0-inch (2020) and Apple Pencil 1st and 2nd generation.
Please also see section “which size fits your iPad?” above the “add to cart” button.
iPad Stand
For which iPad models is your stand designed for?
The normal-sized iPad Stand works with the following iPad models:
2020 iPad Air 4th gen / 2020 iPad 8th gen / 2020 iPad Pro 11.0 / 2019 iPad 7th gen / 2019 iPad Air 3rd gen / 2018 iPad 6th gen / / 2018 iPad Pro 11.0 / 2017 iPad 5th gen / 2017 iPad Pro 10.5 / 2016 iPad Pro 9.7 / 2014 iPad Air 2 / 2013 iPad Air
The mini iPad Stand works with the following iPad Mini models:
iPad mini / iPad mini 2 / iPad mini 3 / iPad mini 4 / iPad mini 5
Does Yohann iPad stand also work for iPads with a fixed protective case?
Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, there are many cases on the market that vary in thickness and shape and it is not possible to make a YOHANN iPad stand that fits all. Additionally we think the iPad is a beauty in design and material itself and should not be covered by a cheap looking protective case. To protect your iPad when travelling we recommend a loose sleeve like the Apple Leather Sleeve.
Do the iPad stands also work for tablets of other brands?
Yohann iPad stands are made for Apple iPads. We can’t tell, if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.
Which iPad model do I have? How can I Identify my iPad?
You can identify your iPad model on the following support page of Apple: https://support.apple.com/en-us/HT201471
iPhone and Apple Watch Charging Stand
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product
Will it work with my iPhone case?
It is designed to fit all iPhone cases up to 2mm thickness.
Which devices is the Yohann iPhone and Apple Watch Charging stand designed for?
iPhone 5, 5c, 5s, 6, 6 Plus, 6s, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max
Apple Watch 0, 1, 2, 3, 4, 5, 6
AirPods, AirPods Pro
Lighting Cable USB and USB-C
Apple Watch charging cable USB and USB-C
iPhone Charging Stand
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product
Will it work with my iPhone case?
It is designed to fit all iPhone cases up to 2mm thickness.
Is the iPhone stable when docked on the charging stand?
Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product.
Which devices is Yohann iPhone charging stand made for?
It is designed for the following products:
iPhone 5, 5c, 5s, 6, 6 Plus, 6s, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max, 12, 12 mini, 12 Pro, 12 Pro Max
AirPods, AirPods Pro
Apple Lightning cable USB and USB-C
MacBook and MacBook Pro Stand
By how much does the stand lift the screen of Macbook / MacBook Pro from the surface of the desk?
Depending on your MacBook model, the top of your screen will be positioned approximately at the following heights above the desktop:
Is the Yohann stand for Macbook the right choice for me?
Yohann MacBook Pro and MacBook stand is a carefully crafted little piece of furniture for your Mac laptop. If you work long hours on your MacBook and appreciate distinctive design and a clean workspace, it will definitely be a good choice for both your health and your eyes.
Is the Yohann MacBook Stand stable?
Yohann stand is specially designed to support your MacBook sturdily and securely. You could even type on the keyboard and use the trackpad. However, our MacBook Stand is primarily designed for use with a separate keyboard and mouse, to keep your back and neck in the ideal posture. The fusion of elegance and stability is a primary principle of our product design. The stand is optically reduced and slender and provides minimalist beauty and sturdiness at the same time.
For which MacBook / MacBook Pro models is your stand designed for?
It is designed for fit all post-2008 Unibody Aluminium MacBook models (MacBook, MacBook Air and MacBook Pro) with a screen size of 11 – 16 inches.