Shipping policy

 

Shipping Costs and Information

A shipment of the goods is possible by default only in countries of the following list. If no other deadline is specified in the respective offer, the delivery of the goods will be made within the period specified in the table. Please note that there is no delivery on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.

For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, charges for the transfer of money by credit institutions (e.g., transfer fees, exchange rate fees) or import duties such as customs duties or taxes.

 

Country Carrier Shipping Costs
Delivery Time
Switzerland
Liechtenstein
Swiss Post
Free Shipping
2 - 4 days
Switzerland
Liechtenstein
optional: Swiss Post Priority
CHF 9.00
1 - 2 days
Germany
DHL
Free Shipping
2 - 4 days
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Malta
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
FedEx Express 15.00 EUR
2 - 4 days

Norway
United Kingdom
Canada
United States

FedEx Express USD 19.00
2 - 4 days
Hong Kong SAR
Singapore
South Korea
United Arab Emirates
FedEx Express USD 29.00
3 - 6 days
Australia
Japan
New Zealand
FedEx Express USD 39.00
3 - 6 days

 

Payment Information

For deliveries within Switzerland

 For delivery within Switzerland, we offer the following payment options:

  1. Prepayment via bank transfer
  2. Credit card
  3. TWINT
  4. Apple Pay
  5. Google Pay
  6. Shop pay
  7. PayPal

 For deliveries within the EU

 For deliveries within the EU, we offer the following payment options:

  1. Credit card
  2. Payment via Sofort bank transfer
  3. Apple Pay
  4. Google Pay
  5. Shop Pay
  6. PayPal

 For deliveries outside Switzerland and the EU

 For deliveries outside Switzerland and the EU, we offer the following payment options:

  1. Credit card
  2. Apple Pay
  3. Google Pay
  4. Shop pay
  5. PayPal

 

Detailed information about the individual payment options

Prepayment by bank transfer

Transfer the amount conveniently within 10 days to our bank account, stating the order number. We will inform you of our bank details and the purpose of the transfer during the order process after the order has been placed. This payment method is only available in Switzerland.

Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, Maestro, American Express.

Apple Pay

Apple Pay is a payment system of the US company Apple for in-house mobile devices.

Google Pay

Google Pay is a mobile payment system of the US company Google.

Shop Pay

Store Pay is an expedited checkout from Shopify that allows customers to store their email address, credit card information, and shipping and billing information. This can save your customers time when completing the checkout process, especially if they have already signed up for Shop Pay in a Shopify store.

PayPal

With PayPal, you deposit your bank details once when you sign up. From then on, you only pay with your email address and password.

For each purchase, you have the choice of paying with your bank account or credit card. PayPal is particularly secure because you do not have to enter any financial data when shopping.

SOFORT

Pay your purchase directly after order completion with your usual online banking data via the payment service Sofort.

TWINT

With TWINT, Switzerland's payment app, you can pay conveniently and securely with your smartphone.