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FAQ

Frequently Asked Questions

General

I’m outside the EU. Do I need to pay taxes or import fees?

Switzerland and Liechtenstein

Products shipped to Switzerland and Liechtenstein are shipped directly from our Swiss warehouse. Prices include Swiss VAT. No additional costs will arise.

Other countries outside the EU

If you have your product shipped to any other country outside the European Union, you don’t pay any EU taxes. The price you see and pay includes 0% taxes.

Depending on your country, taxes or duties may apply at import. If so, these taxes mostly correspond to the VAT of your country or state.

USA

Deliveries to the US below the value of USD 800 do not trigger any import duties and taxes. Please visit cbp.gov for info on importing to the USA.
If you plan to order multiple items with a value exceeding USD 800, please consider placing multiple orders.

Other countries

Please check the individual tax rules of your country for tax and duty allowance at import. If you plan to order multiple items with a value exceeding your country’s tax allowance, please consider placing multiple orders.

You can get an estimate of taxes or duties at simplyduty.com by using the HS Code 8473.30.000.

What is your return policy?

If you are not happy with your purchase you always have the possibility to revoke your purchase within 14 days after reception. For returns, please contact within 14 days of receiving the product, the following email address: info@yohann.com.

Products shipped to Switzerland and Liechtenstein need to be shipped to our Swiss warehouse. Products shipped to any other country need to be shipped back to our German warehouse.

As soon as we receive your product back to our warehouse in good condition, we will refund the full product price.

For more information visit Returns.

iPad Pro Stand with Apple Pencil Holder

Does Yohann iPad Pro stand also work for iPads with a fixed protective case?

Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, there are many cases on the market that vary in thickness and shape and it is not possible to make a YOHANN iPad Pro stand that fits all. Additionally we think the iPad Pro is a beauty in design and material itself and should not be covered by a cheap looking protective case. To protect your iPad Pro when travelling, we recommend a sleeve like the Apple Leather Sleeve.

Does your iPad Pro stands also work for tablets of other brands?

Yohann iPad Pro stands are made for Apple iPad Pros. We do not know if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.

For which iPad Pro and Apple Pencil models is your stand designed for?

The Stands work for the following iPad models:

Large

iPad Pro
12.9-inch  2021
12.9-inch  2020
12.9-inch  2018
12.9-inch  2017
12.9-inch  2015

Normal

Pad Pro
11.0-inch  2021
11.0-inch  2020
11.0-inch  2018
10.5-inch  2017
9.7-inch  2016

iPad
9th gen 2021
8th gen  2020
7th gen  2019
6th gen  2018
5th gen  2017

iPad Air
4th gen  2020
3rd gen  2019
iPad Air 2  2014
iPad Air  2013

All iPad Pro Stands with Apple Pencil Holder work for the Apple Pencil of 1st gen 2015 and 2nd gen 2018.

Please also see section “which size fits your iPad?” above the “add to cart” button.

iPad Stand

For which iPad models is your stand designed for?

The normal-sized iPad Stand works with the following iPad models:
2020 iPad Air 4th gen / 2020 iPad 8th gen / 2020 iPad Pro 11.0 / 2019 iPad 7th gen / 2019 iPad Air 3rd gen / 2018 iPad 6th gen / / 2018 iPad Pro 11.0 / 2017 iPad 5th gen / 2017 iPad Pro 10.5 / 2016 iPad Pro 9.7 / 2014 iPad Air 2 / 2013 iPad Air

The mini iPad Stand works with the following iPad Mini models:
iPad mini / iPad mini 2 / iPad mini 3 / iPad mini 4 / iPad mini 5

Does Yohann iPad stand also work for iPads with a fixed protective case?

Yohann iPad stands are made for uncovered iPads only and do not work with any fixed protective case. There are two reasons for this. Firstly, there are many cases on the market that vary in thickness and shape and it is not possible to make a YOHANN iPad stand that fits all. Additionally we think the iPad is a beauty in design and material itself and should not be covered by a cheap looking protective case. To protect your iPad when travelling we recommend a loose sleeve like the Apple Leather Sleeve.

Do the iPad stands also work for tablets of other brands?

Yohann iPad stands are made for Apple iPads. We can’t tell, if they work also with other tablets. There are too many different tablets on the market with individual sizes, thicknesses, weights, etc.

Which iPad model do I have? How can I Identify my iPad?

You can identify your iPad model on the following support page of Apple: https://support.apple.com/en-us/HT201471

iPhone and Apple Watch Charging Stand

Is the iPhone stable when docked on the charging stand?

Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product

Will it work with my iPhone case?

It is designed to fit all iPhone cases up to 2mm thickness.

Which devices is the Yohann iPhone and Apple Watch Charging stand designed for?

iPhone: It works for any iPhone since iPhone 5.

Apple Watch: It works for any Apple Watch since the first generation.

AirPods: AirPods and AirPods Pro

Apple Lightning cable: USB and USB-C

Apple Watch charging cable: USB and USB-C

iPhone Charging Stand

Is the iPhone stable when docked on the charging stand?

Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product

Will it work with my iPhone case?

It is designed to fit all iPhone cases up to 2mm thickness.

Is the iPhone stable when docked on the charging stand?

Apple offers its own dock that works the same way. Additionally, we extensively tested the functionality and stability of this product.

Which devices is Yohann iPhone charging stand made for?

iPhone: It works for any iPhone since iPhone 5.

AirPods: AirPods and AirPods Pro

Apple Lightning cable: USB and USB-C

MacBook and MacBook Pro Stand

By how much does the stand lift the screen of Macbook / MacBook Pro from the surface of the desk?

 

Depending on your MacBook model, the top of your screen will be positioned approximately at the following heights above the desktop:

MacBook / 2015 and later: h = 33 cm / 13 inch
MacBook Air: h = 33 cm / 13 inch
MacBook Pro 13-inch / 2012 and later: h = 38 cm / 15 inch
MacBook Pro 14-inch / 2021: h = 39 cm / 15 inch
MacBook Pro 15-inch / 2012 and later: h = 43 cm / 17 inch
MacBook Pro 16-inch / 2019: h = 43 cm / 17 inch
MacBook Pro 16-inch / 2021: h = 44 cm / 17 inch

MacBook Stand height

 

 

 

 

 

Is the Yohann stand for Macbook the right choice for me?

Yohann MacBook Pro and MacBook stand is a carefully crafted little piece of furniture for your Mac laptop. If you work long hours on your MacBook and appreciate distinctive design and a clean workspace, it will definitely be a good choice for both your health and your eyes.

Is the Yohann MacBook Stand stable?

Yohann stand is specially designed to support your MacBook sturdily and securely. You could even type on the keyboard and use the trackpad. However, our MacBook Stand is primarily designed for use with a separate keyboard and mouse, to keep your back and neck in the ideal posture. The fusion of elegance and stability is a primary principle of our product design. The stand is optically reduced and slender and provides minimalist beauty and sturdiness at the same time.

For which MacBook / MacBook Pro models is your stand designed for?

It is designed for fit all post-2012 Unibody Aluminium MacBook models (MacBook, MacBook Air and MacBook Pro) with a screen size of 11 – 16 inches. It works also perfectly for the lately released models of MacBooks Pro 2021.