Shipping policy
Shipping Costs and Information
A shipment of the goods is possible by default only in countries of the following list. If no other deadline is specified in the respective offer, the delivery of the goods will be made within the period specified in the table. Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time that you have ordered.
For deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, charges for the transfer of money by credit institutions (e.g., transfer fees, exchange rate fees) or import duties such as customs duties or taxes.
Country | Carrier | Shipping Costs |
Delivery Time |
---|---|---|---|
Switzerland |
Swiss Post |
Free Shipping |
2 - 4 days |
Switzerland |
optional: Swiss Post Priority |
CHF 9.00 |
1 - 2 days |
Germany |
DHL |
Free Shipping |
2 - 4 days |
Austria |
FedEx Express DHL Express |
15.00 EUR 15.00 EUR |
2 - 4 days 2 - 4 days |
Norway |
FedEx Express DHL Express |
USD 19.00 USD 19.00 |
2 - 4 days 2 - 4 days |
Hong Kong SAR |
FedEx Express DHL Express |
USD 29.00 USD 29.00 |
2 - 5 days 2 - 5 days |
|
Payment Information
For deliveries within Switzerland
For delivery within Switzerland, we offer the following payment options:
- Credit card
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
For deliveries within the EU
For deliveries within the EU, we offer the following payment options:
- Credit card
- Payment via Sofort bank transfer
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
For deliveries outside Switzerland and the EU
For deliveries outside Switzerland and the EU, we offer the following payment options:
- Credit card
- Apple Pay
- Google Pay
- Shop Pay
- PayPal
Detailed information about the individual payment options
Credit card
Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, Maestro, American Express.
Apple Pay
Apple Pay is a payment system of the US company Apple for in-house mobile devices.
Google Pay
Google Pay is a mobile payment system of the US company Google.
Shop Pay
Store Pay is an expedited checkout from Shopify that allows customers to store their email address, credit card information, and shipping and billing information. This can save your customers time when completing the checkout process, especially if they have already signed up for Shop Pay in a Shopify store.
PayPal
With PayPal, you deposit your bank details once when you sign up. From then on, you only pay with your email address and password.
For each purchase, you have the choice of paying with your bank account or credit card. PayPal is particularly secure because you do not have to enter any financial data when shopping.
SOFORT
Pay your purchase directly after order completion with your usual online banking data via the payment service Sofort.